No, unfortunately Clinicly cannot replace staff in your dental office. However, Clinicly's AI solution can provide significant support to your staff and reduce repetitive tasks that can be automated. Consider the many daily phone and mail contacts your front desk staff normally performs. Clinicly can help reduce phone and mail traffic by up to 60-80%. This creates greater efficiency, reduced costs and ultimately more freedom for your staff.

An incoming message is a message sent from the patient to Clinicly's chatbot, either via WhatsApp. Any message manually typed or a choice clicked counts as an incoming message. If a patient sends, “Hi, I have a toothache.” and the virtual assistant then asks if the patient needs help and the patient clicks “Yes” as a choice, that counts as 2 incoming messages. The number of incoming messages matters to you as a customer for the monthly package you choose.

We offer the following packages: Standard, Advanced and Premium. These packages each offer a different volume of incoming messages and the choice of Webchat and/or WhatsApp integration. Also, package Starter is suitable for testing WhatsApp functionalities in your practice. For more information, see pricing.

Packages are based on the volume of incoming messages. Clinicly has conducted market research to determine average engagement levels per consultation room. This means we analyzed how many patients typically use the Webchat or WhatsApp feature daily, based on the number of rooms in your practice.

You cannot exceed your monthly message volume. If you reach your limit before the end of the month, your virtual assistant will automatically pause. At that point, you can choose to purchase additional messages or wait until your package resets at the start of the next month.

This is not a problem! You pay a connection fee to take out a new package, and immediately the volume can be increased for you by taking out a more extensive package.

Sure! If you would like to have a custom virtual assistant developed with us, please contact us.

The cost of your package will be collected automatically each month. The first direct debit will take place after the integration of our software has been carried out. At the time you place your order, a one-time connection fee will be calculated. Clinicly works only with payment by direct debit.

Integrating our software and installing our products requires multiple applications. This can be done completely remotely, where we will be in contact with you several times. The integration can take up to 48 hours. There is a one-time connection fee for this.

Of course, you can schedule a demo with us! We will be happy to go over our product with you and discuss any questions you may have. For more information, see demo.

Your subscription renews automatically each year. If you wish to cancel, you must provide at least one month’s notice before the start of your next subscription period.

Of course this is possible! If you would like to become a Clinicly client with multiple practices at the same time, please contact us to discuss options.

Clinicly handles the data processed by the virtual assistant with care and follows strict protocols. We do not use end users’ personal data for any purposes other than those intended by our clients. For more information, please refer to our privacy statement.

This is possible. There is no standard package to choose from at this time. However, you can contact our team to discuss the possibilities.